Age Verification

Why Do We Ask You To Verify Your Age?

We are required by law to ensure that only customers aged 18 or over can purchase e-cigarettes or any product that contains or delivers nicotine.  To make certain that our customers are of a legal age to buy our products we work with UK age verification service 1Account, who check your details against UK electoral roll data to verify your identity.  When you arrive at our online checkout, your details are verified by 1Account, and if you are confirmed to be over the age of 18, your order will proceed. We ask that customers agree to confirm their age when creating an account or placing an order as a guest during checkout. To make this process as fast and accurate as possible, while protecting your personal data and anonymity, we use the industry-standard 1Account verification service.

How Do We Verify Your Age?

Whenever you place an order with Double Drip, whether creating an account or placing an order as a guest during checkout we ask customers to agree to confirm their age. When you arrive at our online checkout or creating an account you will be asked to enter your full registered name, billing address and date of birth and your details are verified by 1Account. If you are confirmed to be over the age of 18, your order will proceed and be confirmed. This information must be entered correctly as it would appear on your driver’s license, electoral roll or a UK credit card. 

We use 1Account services to verify your age, but since this is simply an ID check and not a credit check, your credit score will not be affected in any way.

In some instances, such as a recent change of address or change of name, 1Account might not be able to verify your age, and so we may ask you to provide another valid form of proof of age such as a mobile phone number verification, credit card, UK Driver’s License or Passport.

Your Personal Data Is Safe With Double Drip

As we use 1Account secure age verification services, our customers’ personal data is never logged or stored, just processed at the point of your first order with us. This means that, so long as you have created an account with us, you only have to verify your age one time and all future orders placed with us will go straight through without requiring further age verification.

For more information, please refer to our privacy policy